Uddannelser > Courses in English > Leadership skills for operations managers

Leadership skills for operations managers


Management in practice / Ledelse i praksis

Being part of the Danish workplace culture requires knowledge of communication, understanding conflict, how your behaviour affects others and how to give and receive feedback in a respectful way, even on sensitive issues.

Communicative coaching and constructive conflict management will strengthen you in a credible way. You will gain the energy you need in a busy working day with many demands and changes.

Clear and effective leadership is essential for successful relationships with your employees. Even if you're not a manager, all the topics will be of use to you in your day-to-day work. This programme strengthens your communication skills, conflict resolution, team dynamics and understanding of the Danish work culture.

An incredibly rewarding experience with high expertise and learning that provided me with more tools than I had dared to hope for
— Testimonial from a former participant in "Leadership, Coaching and Conflict Management"

Sign up for the program here

Your data is used to register your official enrollment at the collaborating school, and by filling out the form below, you consent to us registering your personal data for the purpose of enrolling you in a course.

You also have the right to know what information is registered about you. You have these rights under the Personal Data Act, and inquiries regarding these rights must be directed to Asnæs & Vangstrup. The information is deleted after use.

Want to hear more?

If you would like more information, you can write to info@asnaes-vangstrup.dk or call +45 70 23 48 08.

You can also fill out the form below.

 

What benefits can you achieve?

  • You develop your leadership skills and create a framework for your employees to perform optimally.

  • You become clear in your communication - and thus easy to follow both upwards and downwards in your organization.

  • You'll learn how to address and resolve large and small conflicts without draining you and your surroundings.

  • You will become aware of how you can use your strengths when working with others.

  • Coaching becomes a natural part of the way you communicate.

  • You can analyze friction and disagreements so that your efforts are targeted.

  • It becomes second nature for you and your employees and colleagues to take responsibility for your relationships, freeing up energy to prevent conflicts.

  • You can identify disagreements and draining conflicts.

  • Develop your feedback and coaching skills.

  • You can ask questions to your surroundings that lead to good solutions and thoughts.

  • You can conduct difficult conversations with great benefit for all parties.

  • You'll become better at delegating.

  • Know when to coach and when to instruct.

  • You become clearer as a leader and your leadership quality increases.

 

Extra free courses

As a participant in our academy courses, we offer a free supplementary course with individual assistance with case work, assignment writing and the exam presentation below:

  • Identify the problem statement

  • Structure the content of your assignment

  • Preparing your presentation in e.g. PowerPoint

 

Facilitator

Louise Leelo Nielsen

My extensive experience in the hospitality industry has taught me how managing complex, fast-paced decision-making processes and effective people management go hand in hand with delivering exceptional guest experiences. Additionally, my academic background has equipped me with the analytical tools to understand organizational theory, management strategies, and the structural frameworks that shape modern leadership.

Drawing on this insight and experience, I will guide you through the program, providing you with practical tools that are directly applicable to your daily work.

Practical information

Price
The course costs DKK 16,800 excl. VAT and catering.

Physical attendance
We meet in our cozy premises in Holte - only 350 m. from Holte Station. 

The exam
You complete the course with an exam, which is an oral test combined with an assignment. When you pass the exam, you will receive 10 ECTS credits from the academy subject: Management in practice (Ledelse i praksis).

Reading-writing challenged
If you are reading-writing challenged or have exam anxiety, this is no obstacle. We have developed special methods that mean you can feel safe and comfortable despite any challenges.

 

Target group

The course is for you if you want to develop your skills with the latest tools.

If you are looking for new motivation in work and greater impact.

In this course, you will develop your skills.

You will share knowledge with other from the industry and learn new approaches and methods for your day-to-day management, making you more effective in your leadership.

We make sure that the training is tailored to you, so you get help and inspiration for the exact issues you face as a manager.

The programme is for people from reception, kitchen, restaurant, housekeeping, etc.

 

Dates

Spring 2025

Module 1: 19th + 20th of March

Module 2: 8th + 9th of April

Module 3: 30th of April + 1st of May

Exam/final presentation (30 min.): 15th of May

Fall 2025

Module 1: 29th + 30th of September

Module 2: 20th + 21th of October

Module 3: 10th + 11th of November

Exam/final presentation (30 min.): 26th of November

Call Gry 20737113
gry@asnaes-vangstrup.dk

 

Extras and add-ons on Coaching and Conflict Management

We recommend that you purchase an individual coaching course so that you can experience for yourself how coaching creates space for learning and development. As a participant in the course, you get 50% off our leadership coaching courses.

 

Financial support

Financial support
You can apply for several different types of grants for your education. We'll help you identify the options that are right for you. We can also send you a calculation of how much you can apply for, so you know your finances before your application is finalized.

SVU (state adult education support)
As the program is offered in accordance with the Open Education Act, you can apply for educational support/salary reimbursement (SVU) according to current rules.

Transition fund
Since the education is offered under the Open Education Act, it is also possible to apply for the Omstillingsfonden, which is a fund that can be used to partially cover the participant fee.

Competency funds
Most collective agreements contain an agreement on a competence fund. From the competence fund, you can apply for grants for courses and training for employees.

The programme is offered by:

Developed and organised in collaboration with Asnæs & Vangstrup